Acceptable Use Policy

1.Prohibited content

You must not upload, post, share or transmit any content that:

• is unlawful, defamatory, obscene, offensive, hateful, discriminatory or inflammatory;
• is sexually explicit, promotes violence, or depicts or facilitates illegal activity;
• harasses, bullies, threatens, intimidates or invades the privacy of any person;
• infringes any intellectual-property, privacy, publicity or other right of any person;
• is false, misleading or deceptive, including fake or incentivised reviews;
• contains anyone’s personal data without a lawful basis, or reveals someone’s private information without consent;
• contains malware, or promotes scams, pyramid schemes or fraud.

2.Prohibited conduct

You must not:

• use the Platform for any unlawful, fraudulent or harmful purpose;
• impersonate any person or misrepresent your identity, affiliation, qualifications or insurance;
• create accounts by automated means, or maintain multiple accounts to evade restrictions;
• manipulate ratings, reviews, bookings, referrals or search results;
• harass, abuse, discriminate against or endanger any user or member of staff;
• make bookings you do not intend to honour, or engage in repeated no-shows or abusive cancellations;
• collect or harvest data about other users, or send unsolicited communications (spam);
• use the Platform to arrange anything illegal, unsafe or outside the scope of legitimate beauty services.

3.Technical restrictions

You must not:

• access, tamper with, or use non-public areas of the Platform, our systems or those of our providers;
• probe, scan or test the vulnerability of any system or breach security or authentication measures;
• introduce viruses, trojans, worms or other malicious or technologically harmful material;
• launch denial-of-service attacks, or otherwise interfere with or place undue load on the Platform;
• scrape, crawl, data-mine, reverse-engineer, decompile or extract source code except as permitted by law;
• circumvent, disable or interfere with security-related features or usage limits.

4.Rules for Professionals

If you offer Services through the Platform, you must not:

• list Services you are not qualified, licensed or insured to provide;
• provide Services that are unsafe, unhygienic or unlawful, or without required patch tests or consultations;
• misrepresent your experience, pricing, availability or the nature of your Services;
• discriminate against Clients contrary to the Equality Act 2010;
• request payment methods designed to evade the Platform where prohibited, or coerce off-platform payment.

5.Off-platform circumvention

Where prohibited by our Terms & Conditions, you must not use the Platform to find a counterparty and then deliberately take the transaction off-platform to avoid fees, undermine trust and safety features (such as reviews, arrival codes and records), or evade these rules.

6.Content standards

All content you contribute must be accurate (where it states facts), genuinely held (where it states opinions), and compliant with applicable law and this policy. You are responsible for your content and for any consequences of posting it.

7.Reporting misuse

If you see content or behaviour that breaches this policy, please report it to info@choyce.io. We take reports seriously and will review them, but we are not obliged to monitor all activity and are not responsible for user content.

8.Consequences of breach

We determine, in our reasonable discretion, whether this policy has been breached. Where a breach occurs, we may take any action we consider appropriate, including: removing or editing content; issuing a warning; suspending or terminating your account or access; withholding payouts pending investigation; taking legal action; and disclosing information to law enforcement where we believe it is necessary or required by law. We exclude liability for actions taken in response to breaches of this policy, to the fullest extent permitted by law.

9.Contact

Questions about this policy? Email info@choyce.io.